C3 Generative AI: Revolutionizing User Experience in CRM

The world of customer relationship management (CRM) is becoming increasingly complex, with organizations managing diverse datasets and a growing number of point solutions and applications to meet their sales goals. Sales leaders, account executives, marketing specialists, and customer service agents find it challenging to navigate large volumes of data across disparate information systems and locate relevant insights.

Introduction to C3 Generative AI

Introduction to C3 Generative AI for CRM C3 Generative AI for CRM provides enterprise users with a transformative user experience using a conversational, natural language interface to rapidly locate, retrieve, and present all relevant data across the entire corpus of an enterprise's information systems.

How C3 Generative AI Works

C3 Generative AI Workflow C3 Generative AI for CRM understands natural language queries constructed by users and helps users find and rapidly retrieve relevant answers from a simple query. The platform provides a rich landing zone for users to find relevant results across the enterprise and external data systems and applications.

Features of C3 Generative AI

C3 Generative AI Features The results card provides the best AI-inferred answer to the question at hand. Users can read a summary and dive deeper into recommendations for action, review supplemental information through the featured detail snippet, converse with generative AI models, and ask follow-up questions in the chat. The search results section offers a stacked-ranked list of relevant application pages, analytical dashboards, and media of all types.

Real-World Example of C3 Generative AI

C3 Generative AI Example In a real-world example, a chief revenue officer using C3 Generative AI for CRM can instantly access information across all enterprise applications, such as core CRM, marketing automation, service operations, BI dashboards, and AI applications, as well as numerous siloed data sources.

Accelerating Time to Insight with C3 Generative AI

C3 Generative AI Time to Insight C3 Generative AI for CRM accelerates time to insight and unlocks revenue-generating opportunities through a familiar search interface. The platform provides a list of top opportunities worth millions of dollars in new bookings and helps sales executives dig deeper into the highest-priority opportunities.

AI Evidence Package

C3 Generative AI Evidence Package C3 Generative AI for CRM provides an AI evidence package, which includes relevant pages from other applications, such as Microsoft Dynamics and BI tools like Power BI and Tableau, as well as relevant contracts, proposals, news, and other sources of information.

Conclusion

C3 Generative AI for CRM uses advanced NLP and generative AI to help accelerate time to insight. By providing a transformative user experience and delivering revenue-generating recommendations at the click of a button, C3 Generative AI for CRM is revolutionizing the world of CRM. To learn more about C3 Generative AI for CRM, visit the C3 AI website and discover how this cutting-edge technology can benefit your organization.